Ops Integration Team is looking for a Process Improvement Program Manager to lead several concurrently projects in support of our growth. You will own a portfolio of projects and will be accountable to their end-to-end development: from scoping, to execution, through successful implementation and adoption. You will work closely with leadership and supporting areas to find opportunities for continuous improvement and will be responsible for the adoption of the correct processes and tools to raise the bar on performance and quality for our customers. To be successful in this role, you must be able to work across disciplines, organizations, and geographies, translating complex technical and operational requirements for varied audiences. You must think big, move fast, and pivot frequently in a dynamic environment. Prior experience in supply chain, FC operation and transportation is a plus, but hands-on experience in operations is a must. This person will partner and work closely with Business Management, Warehouse Operations, Transportation, IT and Finance.At Amazon, we're working to be the most customer centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.Key job responsibilities· Manage complex continuous improvement projects from conception to implementation and be accountable for key metrics and overall results· Communicate with stakeholders at different levels and dynamically lead business and product teams to define solutions to improve operational excellence· Drive discussions and write business cases in support of new initiatives using data from multiple stakeholders· Strong analytical orientation, comfort using databases and analytical tools to make data-based decisionsA day in the life· Work with teams across Amazon to scope project requirements, including AMZL, Tax, Legal, Accounting, Finance, Tech, etc.· Manage project deliverables, including day-to-day communication with key stakeholders· Ensure project implementation and adoptionAbout the teamOps Integration team is responsible for understanding business and operations requirements to develop solutions to improve Amazon network by partnering with stakeholders from Tech, Finance, Tax and Accounting with main focus on Supply Chain, Transportation and Network & Operational Excellence programs.We are open to hiring candidates to work out of one of the following locations:Cajamar, BRABASIC QUALIFICATIONS- Bachelor's degree- Program or project management experience- Defining and implementing process improvement initiatives using data and metrics experience- Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Fluent in verbal and written EnglishPREFERRED QUALIFICATIONS- Experience in logistics companies
