Senior Systems Administrator

Netsurit is a leading technology solutions provider that has been empowering businesses for over two decades. Ranked among the Inc 5000 fastest-growing companies in the United States, our vision is bold: to become the first $1 billion, People First, Microsoft Focused Managed Services Platform globally by 2030. At the heart of our success is our unique culture and Dreams Program, designed to support the aspirations of our team members both professionally and personally. If you're passionate about driving innovation, value creation, and transformative success through technology, join us in our journey. Learn more about our culture and see if you align with our values(https://netsurit.com/en-us/company/culture/Role Overview :Are you passionate about managing complex IT systems and ensuring smooth operations? Do you thrive in dynamic environments where your expertise makes a significant impact? If so, we have an exciting opportunity for you!We are currently seeking a talented Senior Systems Administrator to join our team and take charge of our critical Support IT infrastructure. As a key member of our IT team, you will play a crucial role in maintaining and optimizing our support systems to enable us to achieve our organization's mission and objectives. Key Responsibilities:Administer and maintain telephony systems, ensuring optimal performance and reliability.Oversee IT service management platforms, including incident, problem, and change management processes.Manage remote monitoring and management tools to proactively identify and address potential issues.Maintain and optimize professional services automation systems to streamline workflows and enhance efficiency.Implement and integrate artificial intelligence solutions to improve system intelligence and automation.Administer various integrations between systems to enable seamless communication and data exchange.