Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Senior Business Analyst, GTM Strategy & Operations offers a global exciting and high-visibility opportunity to partner with some of our senior leadership members to crack the most important strategic problems, and influence the trajectory of DocuSign's business.
This position is an individual contributor role reporting to Director, Sales Strategy & Operations LATAM.
Responsibility Produce and maintain metrics reports on business development and sales activities, effectiveness, and business impact Explore data to find trends, discover key performance indicators, and apply proper hypothesis testing Establish and maintain scalable processes that ensure best practices sharing across our business development and sales organizations Know the latest industry trends and best practices in sales technology and automation, and evaluate and recommend new technologies that can improve the effectiveness of our revenue engine Understand the overall DocuSign strategy and sales goals to translate these into metrics and dashboards Leverage business process knowledge and expertise to identify gaps and recommend GTM improvements Define clear problem statements, develop solution options, and present recommendations to key collaborators to drive consensus Advise mid-senior members of the sales organization on growing and optimizing their businesses by making data-driven, actionable recommendations that help them make intentional decisions to achieve their long-term strategic priorities Support annual planning through data-driven recommendations (e.g. customer segmentation, headcount, financial and territory planning, quota setting) Support day-to-day operations including forecasting, pipeline analysis, and QBRs
Lead and support ad-hoc projects with regional or global impact (e.g. GTM changes, process improvement, sales incentive design, forecast modeling, dashboard development for KPI monitoring)
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic 5+ years relevant experience translating data into insights, and partnering with senior team members Previous work experience in Strategy and Operations roles and/or at a management consulting firms, investment banks, technology companies or comparable experience Proficient in English Intermediate in Spanish Proficient in Excel and PowerPoint Preferred Strong intuition for business Strong ability to efficiently manage time, prioritize tasks and work within deadlines with intermediate to little supervision Proficient in Spanish Previous SaaS industry experience Experience with Salesforce, Tableau, and Snowflake Experience with SQL queries and Python Experience with data analysis and visualization tools (Google Analytics, Looker, Power BI) Comfortable with ambiguity and fast change with an ability to adapt as needed Accurate and precise attention to details Excellent written and verbal communication skills Proven ability to structure complex problems, navigate data sets, develop solutions, and craft high-quality executive presentations
Life at Docusign
Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation Docusign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including an accommodation to properly use our online system, you may contact us at ******.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please get in touch with us at ****** for assistance.
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