**Why work for Brennan?**We are a national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row.**Brennan IT benefits include**:- A strong culture underpinned by values that are truly lived every day.- Salaries are pegged to the Australian dollar.- Flexible working is part of our DNA - We have adopted a hybrid working model and we encourage working from home and office as it seems ideal.- Proven career progression opportunities, we are passionate about helping our people unlock their potential and grow across different capabilities.- Diversity is a strength, and we love having people from diverse backgrounds and experiences, for example, we have employees from over 30 different countries - that is just one attribute, talk to us about our other diverse people!**Full Job Description**We are seeking a Security Analyst to provide first line of response to IT security incidents and events reported through SOC platform, security tools and customers. To perform Cyber Security Analyst services to its customers within the SLA. To be the center of excellence for IT security knowledge by taking part on R&D.**Key Responsibilities**:- Manage IT security related cases and incidents raised by internal tools or SOC team and assigned to you.- Respond to known and emerging threats escalated to you.- Document and review knowledgebase (Confluence) articles.- Vulnerability monitoring and mitigation using the vulnerability management solution.- Adhere to ITIL processes such as Change Management, Incident Management, Problem Management.**Information Security (Level 3)**- Contribute to vulnerability assessments.- Recognise when an IT network/system has been attacked internally, by a remote host, or by malicious code, such as virus, worm, or trojan etc., or when a breach of security has occurred.- Take immediate action to limit damage, according to the organization's security policy, which may include escalation to next level, and records the incident and action taken.- Demonstrate effective communication of security issues to business managers and others.- Perform basic risk assessments for small information systems.**Security Administration (Level 3)**- Investigate identified security breaches in accordance with established procedures and recommend any required actions.- Assist users in defining their access rights and privileges and administer logical access controls and security systems.- Maintain security records and documentation.**Technical Specialism (Level 2)****Information Assurance (Level 2)**- Provide authoritative advice and guidance on information assurance architecture and strategies to manage identified risk.- Familiarity with major legislation relevant to security of information.- Interpret security and assurance policies and contribute to development of standards and guidelines that comply with these.- Use testing to support information assurance.**Service Desk and Incident Management (Level 4)**- Ensure that incidents and requests are handled according to agreed procedures.- Ensure that documentation of the supported components is available and in an appropriate form for those providing support.- Create and maintain support documentation.**Problem Management (Level 3)**- Ensure that appropriate action is taken to investigate and resolve incidents and problems in systems and services.- Ensure that such incidents and problems are fully documented within the relevant reporting system(s).- Coordinate the implementation of agreed remedies and preventative measures.**Service Level Management (Level 3)**- Perform defined tasks to monitor service delivery against service level agreements and maintain records of relevant information.- Analyse service records against agreed service levels regularly to identify actions required to maintain or improve levels of service and initiate or report these actions.**Change Management (Level 3)**- Assess, analyse, develop, documents and implement changes based on requests for change.**Configuration Management (Level 4)**- Manage configuration items (CIs) and related information.- Investigate and implement tools, techniques, and processes for managing CIs and verify that related information is complete, current, and accurate.**Required Background and Skills**:- Degree or equivalent in Information Technology.- CEH or equivalent.- One or more of SSCP, CISSP, CISA, CCNP, MCSA, CCNA, MS 500, AZ 500, SC 900 certifications.- 2+ years' work experience in similar capacity.- Understand cloud security architecture and incident response.- Capable of working comfortably in Windows, Linux and VMWare environments.- Understand malware analysis using advanced techniques (static and dynamic analysis) and prepare a comprehensive report.
