Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME! Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important: Don't forget to include a resumé in English in your profile in Workday - Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. - If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. Job Description: Leads and manages dealers' relationships to market company products and services and assists in the development of dealer sales capability.
What you will do: The Industry Sales Representative is the primary sales point of contact between dealers, customers and other areas of Caterpillar. The main challenges of the role include developing and meeting expectations in delivering results, aligning goals and commitments, identifying, and recommending alternative courses of action and making assertive decisions. The main functions of the position include:
- Assist dealers in business planning, forecasting, and executing machine sales, attachments and work tools, in addition to promoting other services/solutions such as maintenance contracts, extended warranties, financing options, among others.
- Create and promote programs, events and campaigns that increase sales while maximizing price realization.
- Analyze and recommend product configurations and applications that provide the best solution for customers.
- Support the development and launch of new products or new market introductions.
- Provide guidance on service issues to existing customers and potential improvement measures.
What you will have: - Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Basic requirements: - Previous experience working with Dealers in Marketing/Sales
- Pre Advanced English
Top Candidates will also have: - Experience with Cat Dealers and customers.
- Good working knowledge in Caterpillar and General Construction Products / Applications.
- 2 to 5 years prior experience in Caterpillar field/dealer facing assignments (Product Group / Commercial / Marketing / Consultant)
- Language: Basic/Intermediate Spanish
Additional Information: - Position requires 50% travel
Some oftheofferedbenefits*: · Medical plan
· Psychological , Legal, Social and Finance Support Program
· Christmas basket
· Life and personal insurance
· Extended maternity and paternity leave
· Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
*Caterpillar reserves the right to change or modify benefit s at any time, subject prior notice and in compliance with legal requirements . Benefit elegibility may vary by position and location
Caterpillar is an Equal Opportunity Employer (EEO).
There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.
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