Sales Development Representative

Birlasoft , a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group , a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. Lead Generation / Sales Development Representative Main responsibilities: Identify and qualify leads through proactive research across various sources, including social media, databases, events, and other platforms. Utilize persuasive communication techniques to initiate conversations with prospects, introducing the company, its products and services Develop a deep understanding of leads' needs and challenges, conducting inquiries and analyses to qualify their suitability as potential customers. Collaborate closely with the sales team, sharing insights and information about qualified leads Maintain accurate and updated records of all interactions with leads, logging relevant information into CRM (Customer Relationship Management) systems. Participate actively in training and updates about company products and services to enhance sales knowledge and skills. Continuously monitor performance metrics, such as lead conversion rate and average qualification time, and propose improvements in lead generation strategies as necessary. Details: Location: Hybrid Work in Brazil/Sao Paulo Hiring Model: Full Time