Quality Specialist

JoomPro is a platform for cross-border wholesale trade. We aspire to create a new level of service in the wholesale purchasing market. We want to give everyone from anywhere in the world an opportunity to order goods from factories in China (and Vietnam, Bangladesh, Turkey in future) quickly, easily, and safely.JoomPro is one of the key businesses of Joom, international group of eCommerce companies that was founded in 2016 in Latvia. Joom also includes other businesses: Joom Marketplace, a platform for shopping from all over the world, and Onfy, a pharmaceutical marketplace in Germany. Joom's offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal.Now we are looking for a Quality Specialist in Brazil who will be responsible for assisting a commercial team with INMETRO / ANVISA / ANATEL certification. As the market is new for us, it provides the candidate with a big opportunity for personal and career growth!ResponsibilitiesCheck INMETRO / ANVISA / ANATEL certification necessity for requests from commercial teamCommunicate with specialised companies which provides INMETRO / ANVISA / ANATEL certification service for each product categoryReceive quotations and search for the best ratesCertification process follow upKeep track of expiration date of the current certificationsMonitor feedback and complaints to address customer concerns and enhance satisfaction.RequirementsOver 3 years of experience on the same positionGood knowledge of INMETRO / ANVISA / ANATEL certificationNative or advanced PortugueseFluent EnglishGood communication skillsAnalytical mindsetProactive approachWe are offeringCLT employment with all benefits according Brazil labour lawFlexible working hours and 22 days of paid annual leaveExtended health insurance for the employees, their spouses, and children, including dental care coverage100% paid sick leavesPersonal development: professional events, workshops, English classes, corporate libraryDaily meal allowanceAnnual team retreats