About the CompanyAs one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website atCultureOur employees enjoy working with MSS because we:- Have a high people and culture focus;- Offer extensive development and progression opportunities;- Provide stability and certainty in a role;- Work collaboratively together and are high achievement focused;- And because we know how to have fun whilst getting the job done.The key function of this role is to assist the People and Culture Manager with HR, ER and IR related queries and operational life cycle by promptly, accurately and professionally responding to employee and management queries. This role will be the initial point of contact for all HR and IR queries from the business. The role will provide assistance on all matters, informed employee relations advice and develop internal working relationships with key stakeholders on all matters related to our MSS Security employees.Employee Relations/Industrial Relations:- Assisting the People and Culture Manager with managing and resolving non-complex employment relations issues, including grievances, complaints and performance management, escalating all complex matters to the People and Culture Manager- Providing informed advice, coaching and empowering leaders in all matters related to people including providing support through the performance management and disciplinary investigation processes, as required- Achieving a positive employee relation's environment where employees are engaged and motivatedHuman Resources:- Developing and coordinating employment-related documentation, including employment contracts, change of employment letters, position description updates- Participating in HR reporting, analytics and special projects- Identifying training needs and support with development on content, roll-out planning and delivery of training where appropriate- Reviewing and responding to employee queries and feedback- Assisting the P&C Manager with project-based work both at the state and national level- Administration and coordination of Reward & Recognition Program and the Employee Referral Program- Providing business leaders with feedback and education on all people processes- Administration and coordination within the employment database and electronic employee files- Any additional duties as requested by ManagementRecruitment:- Facilitating and managing the induction process for salaried new starters- Supporting with recruitment of other roles as requiredOther Items:- Being aware of and ensuring adherence to company policy and procedures regarding Health, Safety and Environment- Participating in wellness training programs and take personal responsibility for his/her own wellbeing- Assisting in building and improving the workplace culture regarding safety and wellbeing- Actively promoting an ethics-based culture and ensuring that they are aware of and fully comply with the Company Code of EthicsExperience and Skills:- Multiple years experience as a HR or IR advisor- 3+ years of experience managing non-complex employee relations matters, including performance matters, investigations and terminations- Qualification, or interest to obtain qualification, in Human Resources, Industrial Relations, Psychology or similar (desirable)- Excellent communication skills with an ability to present complex information simply, clearly and succinctly to a range of audiences- This role would suit an HR/IR advisor who is looking for a role that provides autonomy and ownerships of a of ER/IR matters that require guidance and management from P&CHow to applyMSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
