.Genpact Headstrong is urgently looking for a strong Javas Consultant for one of our precious clients in USA. If you are interested kindly share profile at ********Please Upload Resume in ENGLISH Version**Title: DotNet Application Support Location: Uberlandia, Brazil / REMOTEDuration: Fulltime Responsibilities:Supporting/Troubleshooting existing dot net desktop based and web-based application.Responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating proceduresCreating, scheduling, monitoring jobs, troubleshooting jobsGo through logs and trace back to code as to what is going wrong.Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.Execute and manage day-to-day operations via ticketing tools and processes.Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.Responsible to test the application features, should understand any testing tool.Minimum Qualifications: B.E./ B.Tech/ MCA or equivalent Desired Skills: Experience in VB.Net, C#, ASP.Net, WCF, MVC, AWSStrong understanding in Relational database conceptsGood knowledge and work experience of SQL Server, PL/SQLExperience with GIT and windows formExperience with html, css, javascript, Jquery, LINQUE.Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focusStrong written and verbal communication skillsFlexible to work in shifts on rotation basis.Willingness and ability to multi-task.Willingness to learn the Product/Platform and associated technologies.Should be able to handle client call, manage & mentor team.Ability to be learn and apply new processes and tools.Technical understanding of products/services and/or ecosystem being supported.About Genpact-Headstrong (www.Genpact.Com/headstrong) :Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the world s top 10 investment banks, we are the world s leading technology services provider for the financial services and securities industries. This experience enables us to help transform capital markets business operations using a unique combination of our proprietary SEPSM performance benchmarks, process focus and technology expertise. In 2011, Headstrong was acquired by Genpact Limited (NYSE: G), a global leader in business process management and technology services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across their enterprise
