Description Job Success ProfileMarketing & Communication SpecialistLocation: Brazil, Sumaré, São Paulo, BrasilLanguage: Advanced English, Advanced SpanishSeniority level: Associate Employment type: Full-TimeMission of the positionMarketing Communications Specialist's mission is to increase the visibility and credibility of the global Buckman brand, through effective and measurable tactics that speak to customers and help grow sales in our target markets.Manage Buckman's regional marketing communications for the operating company for each of its target markets; primarily paper, leather, water and Emergent Markets.Manage and distribute internal communications to effectively communicate with regional associates. In addition, managing external public relations with local, national and trade press as needed. Plan with execute marketing tactics to support Buckman's strategic plans for key target markets; and manage all marketing projects.Work as the bridge between global marketing and local management and sales to manage projects; and to act as both an extension of global marketing and a voice for the region at the same timeResponsibilitiesCustomer ExperienceBe responsible for compiling and analysing customer surveyEnsure the consistent delivery of the value proposition and the quality of our service, correcting problems, and giving customers a superior experienceMarketing & CommunicationCoordinate Global Marketing Communications' global market plans, rollouts and campaignsCultivate business segment and competitive knowledgeDevelop regional marketing plans for all target markets, coordinated with Global MarketingPublic Relations for RegionCrisis communicationsManage the region's trade show and conference participationStrategic PlannerFacilitate strategic planning process, supporting all areas and departmentsMarketing IntelligenceIdentify, collect and perform appropriate analysis on customer, competitor, market, economic and/or operational data;Translate data and proactively make recommendations to management through marketintelligence reports improving effective strategic and tactical decision-making process;Develop and maintain relationships with key customers and research institutes to identify emerging needs and business challenges.Minimum requirementsUniversity Degree in Chemical Engineering Master's degree (MA/MS/MBA) or equivalent4-6years' experiencein the role.Fluent/Advanced English and SpanishBEHAVIORS/SKILLSKnowledgeInformation Systems ERP, Qlikview)Problem solving and decision making skillsSapiental Leadership skillsAdvanced Excel & Office tools mandatoryGood negotiation and conflict management skillsExcellent communication and influencing skillsGood relationship building skillsComputer skills (MS Office, Business Intelligence Software, Company Specific)BehaviorsAction Oriented Ensures AccountabilityBusiness InsightPossibility ThinkingDecision QualityNimble LearningCourageAligns ExecutionStrategic Mindset CollaboratesPlans and AlignsManages FlexibilityManages Ambiguity
