AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at .For more information about our privacy policy and how to manage cookies, visit our .Position: IT Business AnalystPrevious experience: Business Analyst for Enterprise applications for CRMsLocation: Mexico City or Sao PauloEmployment type: Full-time regular – Hybrid (~60% office)Summary of roleThis role sits within the central IT Business Analysis team with a primary focus of supporting our business portfolios.As a Business Analyst you will be an inquisitive and strategic thinker who seeks to not only understand the root cause of a business or end user problem/opportunity, but to understand the drivers, asking the right questions at the right time. You will act as a critical friend, collaborating with and enabling stakeholders to make informed decisions based on sound analysis. You will translate the business's needs to provide the best value outcome for AVEVA, ensuring alignment to strategic and tactical aims.You will work within the Business Analysis Service Framework to deliver a range of services that support the business in IT enabled change. You will also be encouraged to help support the continual progression of the Business Analysis Service, acting as a champion for it, fostering new relationships to build and grow its use and suggesting new ways of working to ensure it remains aligned to the needs of the business.ResponsibilitiesUndertake analysis to understand how a business area works, considering the people, organisation, processes, information, data and technologyIdentify and elaborate user and business needs to enable effective design, development and business changeEnsure new solutions and services meet business and user needs, and are aligned with organisational goalsUnderstand any business and policy constraints that need to be considered, and assess the implicationsIdentify areas for improvement, explore feasible options, analyse the effects of change and define success measuresTake ownership for improving your own knowledge of business analysis, methods and tools and play an active role within the BA practice and wider community in sharing knowledge and supporting other membersSkills & Qualifications Essential SkillsBusiness analysis. You can apply structured approaches to identify, investigate, analyse and communicate complex business problems and opportunities, within a defined project. You can analyse business goals, objectives, functions, and processes, using relevant information and data to support the definition of requirements. You can conduct options analysis, assess feasibility and operational impact, quantify potential business benefits, and contribute to business case development. You can help to ensure proposed solutions meet business and user needs. You can work with limited direction to complete tasks and defined outputs linked to the project.Requirement's definition and management. You can identify, analyse, challenge, and validate business and user requirements. You can work under limited supervision to co-ordinate and review the prioritisation of requirements. You can use appropriate requirements management life cycle methods to complete tasks and outputs related to the project.Stakeholder relationship management. You can identify, analyse, manage, and monitor relationships with and between internal and external stakeholders. You can work under limited supervision to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs.Business modelling. You can model various elements of the business with limited direction. You can understand the effect of potential changes and how business processes, systems, structures, data and roles and responsibilities interact with one another.Business process improvement. You can work with limited direction to identify opportunities to improve business performance within a defined project. You can lead the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services. You can support the implementation of proposed business improvements.Experience of collaborative working. You can work effectively and collaboratively alongside colleagues in a multidisciplinary team. You are able to empathise and be considerate of colleagues' needs while at the same time understand and be clear on your own needs to complete a task. Preferred QualificationsDelivery of transformational projectsExperience within and across campaign to cash business processesA working knowledge of CRM's such as Salesforce CPQ, Freshsales, Hub SpotKnowledge of ERP systems, with a preference for OracleKnowledge of subscription management toolsExperience of working within a multinational organisation/project teamBasic QualificationsOne or more of the below qualifications would be desirableBCS Diploma in Business AnalysisIIBA Certified Business Analysis PractitionerPMI Professional in Business Analysis
