**Who we are?**We are a global leader and trusted partner focused on developing, manufacturing and distributing agricultural solutions with our brands Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra®, powered by Fuse® and Precision Planting® smart agricultural solutions.Our purpose is to offer farmer-focused solutions to sustainably feed our world. Our core values of transparency, respect, responsibility, integrity and team spirit underpin our work, how we interact with each other and what strategies we employ to fulfill our mission. Our core values are the practices we use daily in everything we do.If the world of agriculture changes, so do we. With courage. We do this for the farmers. For the people who work for them. For us. For the future.Join us and experience our platform of global diversity and entrepreneurial spirit as you help us create innovative technologies and positively impact the food of nearly 8 billion people worldwide.**What we are looking for**:This IT Analyst II. - Quality Management & Plant Maintenance position is responsible for leading the effort to understand the AGCO business needs and identify how best to meet those needs. Overall this role is critical to the entire project life cycle as it will be responsible for requirement definition, design, configuration, testing, and documentation to ensure best practice are followed and business value is delivered in accordance to the objectives. The role leads the effort to analyze, validate and document the business and system requirements acting as a key liaison/engagement role between the global AGCO business and IT support functions. This role encompasses systems and data related activities as well business. These responsibilities include providing support for project work, ongoing day-to-day operational needs (maintenance, fixes, enhancements, releases and small change requests.), performing data analysis. It reports to the team lead for this functional area.**What are you going to do**:- ** Analysis**- Collaborate with key business resources on requirements gathering, solution design (FD), configuration (SPRO), testing, user acceptance, implementation, and documentation.- Understand and translate business concepts to executable functional designs; ensure functional designs are executed as a viable solution to the business concept; ensuring module solution aligns and is compatible with overall architecture.- Work with other analysts to understand integration points with other systems, and communicate the impact of proposed system changes. Assist with estimations of new developments and enhancement requests (costs, benefits, resources).- **Projects**- Develop and keep updated, functional design documents and testing scripts insuring scripts are aligned with current system design and business practices.- Configure, test and train during SAP projects following the AGCO methodology.- Plan, prepare and execute unit, integration and support user acceptance testing.- **Support & Change Management**- Resolve incidents and complete service requests to the agreed service levels (SLA)- Work with the SAP CHARM change management system to promote your changes through the SAP environments to production- Monitor performance and provide responsive action to issues maintaining high-level internal customer satisfaction to required service level performance measures, through the successful resolution of customer requests/issues/change requests.- **Compliance**- Ensure individual and team compliance with all AGCO policies and procedures including Sarbanes Oxley, IT and Security. Follow established governance processes and standards.**What do you need**:- ** FUNCTIONAL KNOWLEDGE**- Understanding of the following SAP modules- Quality Management (QM) is mandatory.- Warehouse Management / Extended Warehouse Management knowledge is a plus.- Plant Maintenance (SAP-PM) knowledge is a plus.- Production Planning & Execution (SAP-PP) knowledge is a plus.- Formal IT methodology experience is useful.- Demonstrated ability in developing use cases, test scripts and then leading the execution of the tests including documenting the results. Experience utilizing testing quality management software is required.- At least 3 years of experience with functional configuration and system design knowledge in the assigned modules with some cross functional awareness of components that interact with the assigned function.- Experience working with off site development teams in the delivery of enterprise solutions.- Detailed knowledge of the following:- IT change management process- Problem management procedures- Multiple business process from an IT perspective.- All systems being and their impact on the business both regionally and globally- Good working knowledge of the following:- Day-to-day operational environment locally, regionally and globally- The roles and responsibilities of the key IT staff members regional
