Level Description'Support' Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques. Market SummaryReviews contracts and fee schedules to ensure clients are billed appropriately. Audits and mails invoices. Recommends and implements processes, procedures, and billing automation enhancements. Responds in a timely manner to billing issues and client questions. Impact• Obtains and provides information which requires little explanation or interpretation, typically within the department.• Conveys information to parties within the department at an operational level requiring some explanation or interpretation in order to reach agreement. Communication• Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.• Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests. Innovation• Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.• Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests. Knowledge• Ability to identify problems and potentially update existing methods, techniques and/or processes in job area by following standard procedures and guidelines.• Applies full knowledge of the job. Typically requires high school diploma and 2-4 years of experience, or an equivalent combination of training and experience.Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We'll support your ongoing development. And you'll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.
