Job Description Details: Uses skills and knowledge of Workload Automation /Batch applications to plan and coordinate the activities related to running Production/QA/Development environments.Works with the Development and Business Systems teams to implement complex Workload Automation/Batch application maintenance type enhancementsLook for improvement opportunities and areas for automation, including writing scripts to facilitate consistent and repeatable execution of recurring batch processes.Identify opportunities for training to assist in developing Operations Center colleagues in their nightly batch monitoring and overall knowledge.Create, update and maintain batch schedule documentation to support efficient operational and audit requirements. Provide Level 2 troubleshooting of business applications and software - including problem analysis, as well as support for complex production systems and applications, ensuring availability for all users. Provide expert knowledge of the applications used by the Operations Center to facilitate performance improvements.Maintains Workload Automation/Batch Metrics for enterprise monitoring. Basic to advance knowledge and troubleshoot TCP/IP routing, basic network principles.Basic to advanced knowledge of SQL and SQL queriesPrepare and complete audit requests for batch applications and schedules to demonstrate compliance.Mentor and assist in training Computer Operators on established procedures where needed. Provides 24-hour on-call support for problem analysis and resolution to system problems on a rotationalComplete other projects and duties as assigned Job Requirements Details: Bachelor's degree in MIS, Computer Science, Information Technology, or comparable Technical discipline preferred. (Workload Automation /Batch consultant, and Release Management Capabilities)3+ years' Experience with enterprise job scheduling solutions (preferably Automic formerly called AppWorx)At least 2-3 year of experience managing batch applications in a production environment - including UNIX / LINUX (Red Hat) and Microsoft technologies.Experience with operational tools pertaining to monitoring, backing up and scheduling batch jobs. Ability to troubleshoot and resolve simple/complex problems associated with batch operational defects, as well as batch job schedules. Excellent oral/written communications skills. Ability to discuss technical issues with non-technical audiencesStrong Knowledge of best practices regarding Workload Automation.Knowledge of service configuration (SSL, SFTP, password management, access restrictions.)Basic experience Automating and scripting (Shell, Bash, Perl, PowerShell)Ability to work well in a team environment and complete assigned tasks on time and independently.Strong analytical skills with the ability to learn new information quickly.Highly motivated self-starter who takes initiative with minimal supervisionEnthusiastic learner, ready to meet challenges and quickly assimilate new concepts.Experience with Azure DevOpsKnowledge of software automation programmatic interface technologies such as RESTful web services and JSON
