Grow your career with usHere at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.Role Summary:Responsável por garantir a integridade, precisão e atualização das informações essenciais para os serviços compartilhados de uma organização. Suas principais funções incluem coletar, validar e atualizar dados, padronizar informações, identificar e resolver problemas, colaborar com equipes interdepartamentais, gerar relatórios e análises, além de garantir a conformidade e segurança dos dados. Este profissional desempenha um papel crucial na otimização dos processos e na contribuição para a eficiência operacional da organização.Responsibilities:You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities: • Maintain employee payroll records accurately and in a timely manner in SAP by complying with the Service Level Agreement, mutually agreed with the Business Groups.• Attend to and process customer enquiries and requests by applying HR standard operating procedures and utilizing problem solving skills for resolution.• Work in collaboration with other team members to establish and maintain a confidential and sensitive work environment, focusing on customer service by handling all customer requests in a professional manner.• Clear all outstanding service request tickets as assigned by the Team Lead / Function Lead by attending to the request immediately once it is assigned to individuals in the assignee group.• Verify and resolve employee payroll discrepancies by collecting and analyzing individual employee information and confirm discrepancies with Business Group HR counterparts and alert the Team Lead / Function Lead.• Contribute to the operational process improvement activity by providing support to the Team Lead / Function Lead in any continuous improvement initiatives.Requirements:To be successful in this role, it is recommended that you should have the following skills and qualifications:• A degree in the related job field.• Those with 1 to 2 years of working exposure or experience in a similar role will have an advantage but not essential.• Willing to relocate to the job location.When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process or disclose personal information where and when allowed to under applicable laws.Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis.
