Overview:SOFTSWISS continues to expand the team and is looking for a Junior Account Manager (Latin America based with Portuguese and Spanish).We need a true, experienced and accomplished professional who shares our culture and values.About product:SOFTSWISS Game AggregatorA fast and cost-effective solution that allows you to integrate and manage casino gaming content easily.Learn MoreKey responsibilities:Establish and develop strong long-term relationships with clients in Latam and key persons on client's sideUnderstand client business specifics and how it operatesIn collaboration with client's key persons identify potential issues and problems client business may face to propose solutions to solve themAnalyze client's business and client's competitors projects to identify and propose new potential business developments opportunities to the clientAnalyze and track key projects metricsBe responsible for the general client satisfactionMeetings with clientsResolve ongoing issues and problemsPrepare reports and invoicesRequirements:Written and spoken English ~B2Native or Proficient level of PortugueseUpper-intermediate or higher level of SpanishStrong communication, negotiation and analytical skillsPrevious experience in creating and implementing strong relationships with clients1+ years in account management and/or customer success managementExperience in gambling is an advantage, but not a mustWhat we offer:Full-time remote work opportunities and flexible working hoursComprehensive Mental Health ProgrammePrivate insuranceSports program compensationFree online English lessonsAn additional 1 Day off per calendar yearGenerous referral programTraining, internal workshops, and participation in international professional conferences and corporate eventsAbout us:SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.Our mission:Changing the iGaming industry through technological innovation.SOFTSWISS in numbers:2009 – foundation year2000+ total employees worldwide5 offices, countries: Poland, Georgia and MaltaNo1 provider in Crypto iGaming7 proprietary products800+ brands using our software11B+ € bets processed per month6M+ active players monthly
