Lemongrass is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. Our customers span multiple verticals and geographies across the Americas, EMEA and APAC. We partner with AWS, SAP, Microsoft and other global technology leaders.We focus on high-end services, new technologies, and solutions, supplementing day-to-day services provided through client internal teams and/or offshore service providers. We are leading the UK in the deployment of SAP on the Amazon EC2 Cloud and are an Amazon Service Partner and Reseller. We are keeping an eye on HANA as the next big thing to invest in. We provide Technical Architecture, Enterprise Release Management, Project, and Business as Usual Basis Services. We have core capabilities in the deployment of SAP Solution Manager. We are investing in Service Automation to make our service more competitive and more consistent, amongst others utilizing products from UC4 and Basis Technologies.ResponsibilitiesYou are a confident, experienced, and (still) hands-on Basis Consultant who has worked across many different applications, databases, and operating systems. You want to continue learning new technologies, approaches, and solutions. You pride yourself on your ability to solve difficult problems others cannot. You are able to think outside the box and can conceptualize new designs and ways of working. You understand the need to and benefits of automating tasks to the maximum extent possible. You like working with clients, and they like working with you. You are a team player and are happy to share your knowledge with others.As part of a Lemongrass, Implement Teams deliver successful SAP migrations to AWS, owning key components of the migration basis activitiesAs part of Lemongrass, Operate Teams provide technical support and evolution to customers who have migrated their SAP systems to AWS with focus on proactively identify and implement proactive solutions for Lemongrass customers which avoids future issues and reduces costsCoordinate effectively with Lemongrass and customer teams to deliver successful outcomesProactively identify customer opportunities to deploy additional Lemongrass services and solutionsProactively identify opportunities to improve and evolve Lemongrass tooling and methodologyProviding out of hours support cover when scheduled to the support rotaDeploying Lemongrass tooling to support the automation of basis and infrastructure activitiesMentor and support more junior consultantsRequiredHas experience with working with offshore and nearshore solution providersMinimum 5 years of experience in Microsoft SQL & Hana DatabaseHas worked for an external SAP Service ProviderHas provided Project Basis ServicesHas provided Support Basis ServicesHas performed Technical Assessments on larger SAP environmentsHas performed Operational Assessments on Outsourced and/or Offshored servicesHas performed Quality Assurance on third party, internal or external implementations, upgrades, and infrastructure replacementsHas used Solution Manager in the day-to-day service managementHave used Solution Manager in the execution of problem analysesHave executed application and database upgrades and EhP implementationsHas demonstrated ability to work collaboratively as part of globally diverse teamsCan work independently with little supervisionSelected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.DesiredHas executed homogenous and heterogeneous system migrationsHas implemented the different Basis components of Solution ManagerHas a good understanding of ITILHas a good understanding of RunSAPHas a good understanding of CHARM, Transport Express or RevTrack, Redwood Tools, UC4 OneAutomationHas SAP on AWS experience
