Operations & Logistics Director, São Paulo, Brazil

About SHEIN: SHEIN is an international B2C fast fashion e-commerce platform. The company mainly focuses on women's wear, but it also offers men's apparel, children's clothes, accessories, shoes, bags and other fashion items. SHEIN mainly targets America, Australia, Europe and the Middle East along with other consumer markets. The brand was founded in October 2008, and since then it has upheld the philosophy that "everyone can enjoy the beauty of fashion." Its business covers more than 220 countries and regions around the world. Responsibilities & Roles Manage the relationships with our 3PLs, 3rd party warehouse & hub, truck company, including weekly and monthly reviews and day-to-day escalations. Seeking, planning and execution of all fulfilment & logistics operations, including preparing for peak. Assist the sellers on the platform to optimize the standard and timely delivery process Communicating SOPs and managing against internal and external KPIs (involve 3rd party warehouse & hub). Optimize logistics solution to ensure lowest-cost shipping opportunities and provide highest rates of on-time delivery for customers (local sellers' orders). Assist oversea logistics team optimize the import process and handle some daily customs clearance exceptions (cross-border sellers' orders). Develop alternative fulfillment solutions to handle store fulfillment orders in a cost-effective manner. Ensure all policies and procedures necessary for adequate inventory control are in place and followed. Auditing reports & invoices to ensure accuracy. Qualifications More than 10 years working experience in Latin America logistics or 3PL (Required) Brazil work authorization (Required) English (Required) Working experience in warehouse operations (Preferred) Working experience in E-commerce platform (Preferred) Driver's License (Preferred) Mandarin (Preferred)