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Customer Success: Full-Time Opportunities

Customer Success: Full-Time Opportunities
Empresa:

Microsoft


Detalhes da Vaga

OverviewCome build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. As a a Cloud Solution Architect, you will gather customer/partner insights and leverage these insights to design architectures, provide expertise/guidance, develop, propose and deliver Microsoft solutions to achieve customer/partner business outcomes and drive to completion the resolution/unblocking of their issues, resulting in accelerated consumption.Those hired into this role are invited to participate in Microsoft Aspire Experience, a two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft's many exciting businesses. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsMinimum QualificationsBachelor in Business Administration/Management, Marketing, Information Technology, Computer Science or related career, completed within the last 12 months. Preferred QualificationsPassion for technology and customer obsessed.Displays strong stakeholder and relationship management across senior leaders, partners, and customers.Excellent verbal and written communication, analytical and presentation skills.?Technical Certification in Cloud (e.g., Azure).Change Management Certification (e.g., Prosci).Power BI /Tableau or other data visualization experience preferred.SQL/R/Python or other programming/data science experience preferred.?Demonstrated ability to work both independently and collaboratively with multiple business partners and teams.Strong attention to detail and accuracy.ResponsibilitiesCloud Solutions ArchitectureProvides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. Applies foundational technical knowledge of an architecture solution to meet business and information technology (IT) requirements and resolve identified technical constraints.Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, usin g established channels.Solicits input from others to contribute to proposals for viable solutions based on specific technical products. demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner.Supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property (IP) needs or process changes.Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.Participates in discussions around architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer business value.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect


Fonte: Talent_Ppc

Função de trabalho:

Requisitos

Customer Success: Full-Time Opportunities
Empresa:

Microsoft


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