The Orchard is a renowned music distribution company that operates in 45 different markets worldwide. We specialize in distributing music from independent artists and work with labels of all sizes to make their music and video accessible across hundreds of digital and physical retailers worldwide, with our state-of-the-art operations and an exceptional global team. We seek a Analyst, Label Management, to join our dynamic music team. As **Analyst, Label Management**, you will be part of a team that manages and supports a large roster of distributed clients. Your responsibilities will include managing releases through the supply chain, liaising with various internal departments to ensure our labels' needs are met, and driving the adoption of The Orchard's industry-leading tools. You should understand the digital music landscape with a focus on metadata and digital best practices, a keen eye for detail, and a love for all types of music.**What you'll do**:- Act as the main point of contact for clients, providing timely and thorough responses to inquiries.- Approve releases and make sure they will be correctly delivered to all DSPs- Assist clients with all distribution needs, including retail best practices, metadata updates, payment inquiries, and more.- Develop and maintain strong client relationships through regular communication and engagement, working together to plan the client releases and make sure we have all the information to pitch them.- Work across internal Orchard teams to ensure smooth and timely distribution of clients' releases and resolution of clients' questions.- Help clients with analytics, accounting, and metadata reports, presenting at least once yearly results- Drive adoption of the Orchard Workstation and its suite of expanding features- Onboard new clients to The Orchard's system and utilize internal resources, such as Workstation, OA, Orchard Go, and Orchard Insights.**Who you are**:- Patient and empathetic with all clients- Resourceful and take the initiative - an expert troubleshooter- A multi-tasker with supreme attention to detail and follow-through- Passionate about music with a solid understanding of distribution and the overall music industry**What we give you**:- You'll join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey- A modern office environment designed to foster productivity, creativity, and teamwork- An attractive and comprehensive benefits package- We invest in your professional growth & development**About The Orchard**:The Orchard is a leading music distribution company operating in 45 markets worldwide - distributing music from independent artists, including Ozuna, Skepta, Jorja Smith, and Kelsea Ballerini. With cutting-edge operations and an unparalleled global team, The Orchard partners with labels of all sizes to make their music and video available across hundreds of digital and physical retailers worldwide. The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.- The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law._
