Staff Engineer - Consumer Experience Quality Engineering (CxQE)-2407020056WDescriptionKenvue is currently recruiting for: Staff Engineer - Consumer Experience Quality Engineering (CxQE)This position reports into Sr Manager Consumer Experience Quality Engineering (CxQE) and is based at Sao Jose dos Campos, SP, Brazil. Who we areAt , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, . Role reports to: Sr Manager CxQELocation: Sao Jose dos Campos, SP, BrazilTravel %: 10% What you will do The Staff Engineer - Consumer Experience Quality Engineering is responsible for the translation of consumer & customer product quality requirements into product lifecycle improvements aimed at improving the experience with our products & services. The Staff Engineer will work at a technical expertise level involving process development fundamentals that supports corrections / improvements. You will be accountable to innovate, trouble-shoot, facilitate and drive continuous improvement of products and/or processes. You will lead technical projects from beginning to end and will collaborate within a technical team and perform as an individual contributor. The role requires the use of a variety of statistical tools to validate process improvements and will require the use of process characterization and optimization using designed experiments, problem solving and decision-making tools. This position partners cross-functionally with various organizations such as R&D, Quality, Supply Chain and requires the development of strong partnerships. The ability to work independently and communicate effectively horizontally and vertically is vital for success. Key Responsibilities·Guided by consumer insights and utilizing data from a variety of sources (e.g complaints, ratings & reviews, consumer & customer feedback, etc), identify opportunities, design, develop and execute innovative solutions to enhance the consumer and customer experience for our products and services.·Guided by proactive quality approach, execute data analysis, and share valuable insights for NPD/ product lifecycle improvements aimed at improving the consumer experience from a quality perspective.·Define & resolve complex issues to improve consumer & customer experience through robust problem-solving methodologies, gives technical ideas and concepts that impact project success.·Proactively investigates and develops improvements to existing processes or develops new processes. Development may include prototyping solutions which may require test method development and validation. ·Manage multi-functional projects that require project management leadership skills and delivery of business prioritized projects. ·Collaborate and coordinates cross-functional teams as necessary to achieve project completion (feasibility to launch).·Reviews progress and evaluate results of multiple projects across various disciplines. Accurate planning, timely delivery, and reporting for all project deliverables.·Define incremental value from solutions to be implemented.QualificationsPrimary LocationLatin America-Brazil-São Paulo-São José dos CamposJob FunctionEngineering (Generalist)
