At TTEC, we're all about the Human Experience. Elevated. As a Solutions Architect (Sales) , located in São Paulo, Brazil, you'll be a part of creating and delivering amazing customer and employee experiences while you also #ExperienceTTEC, an award-winning company culture. What You'll be Doing The Sales Solutions Architect s earches for customers and renews those who are already in the portfolio. This role will be responsible for supporting account managers in their efforts to market Chrome Enterprise devices into hybrid environments. The ideal candidate will have experience using systems deployment technologies, service delivery, and solution selling into complex enterprise and education environments. During a Typical Day, You'll ? Identify and promote Lenovo, Chrome, and Chrome related Service opportunities. ? Act as a primary contact for Chrome related services, opportunities and service. ? Assist the team's Chrome sales and service team with designing solutions for complex enterprise environments and bringing solutions to market. ? Conduct discovery calls to understand customer requirements and align Lenovo Chrome service solutions to shorten sales cycles and solve technical challenges ? Serve as a Subject Matter Expert for Chrome product positioning and services. ? Maintain expertise/certification in Chrome products, programs, competitive landscape, and market trends; ensure Lenovo follows Chrome Advocate certification and other agreement requirements. ? Work with Lenovo reps to deliver customer presentations and remove technical sales barriers to shorten Chrome Enterprise and Education Upgrade sales cycles ? Work with Lenovo technical engineers to design service solutions and ensure the service scoping and delivery process is designed to remove technical sales barriers for Chrome Enterprise technology. ? Provide knowledge sharing and best practices to reps for solutions sold in customer environments. What You Bring to the Role ? Experience with solution selling and/or service delivery of Chrome solutions or relevant technologies into end user computing and mobile environments. ? Experience with migrating or implementing operating systems into enterprise environments (i.e. USMT). ? Familiarity with directory services, multi-factor authentication and single-sign on technologies in enterprise or education environments. ? Experience with device management and app management solutions in enterprise and/or education environments ? The following certifications will need to be obtained or already held within the first 3 months of employment: Google Chrome Advocate onboarding training ? English language: fluent What You Can Expect: Dedication to your career growth and professional development Actively diverse and inclusive culture Community-minded organization committed to giving back Global team of curious lifelong learners guided by our company values Benefits: Medical Assistance / Group Medicine, Dental Assistance, Day Care Assistance, Profit Sharing, Group Life Insurance, Food Ticket or Meal Ticket, Transport Voucher. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
