We have a view beyond the ocean: integrating container logistics, connecting, and simplifying our customers' supply chain. We count on our people to make that happen!
Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing the customer experience and building a successful track in your career.
What do we offer? We are on a revolutionary journey to simplify global trade, which will give us the chance to offer a major impact on the world economy, and on your career. With significant personal responsibility, you will hone your industry knowledge and build highly valued business skills and communication skills into customer-facing roles – quite possibly at a pace that will surprise you.
Energizing and pioneering, this is also an environment that keeps you motivated. You will join a genuinely diverse and talented team that is enthusiastic about focusing on customers, and colleagues.
And thanks to our global scale, you will be well positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits.
Our opportunity Our new People function works across brands, geographies, and cultures to support one global Maersk. As People Advisor , you'll play a vital part in our success, supporting our employees with their HR queries so that they can focus on their own jobs. Taking care of their issues, whether big or small, and making sure they get a great employee experience in every interaction with HR.
We want to be a team that makes the lives of our employees and leaders better and easier in the moments that matter. People Advisor is responsible for acting as first point of contact for employees and take ownership of managing each HR related query to conclusion to deliver a positive employee experience.
Key Responsibilities:
Your role as People Advisor will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:
Own people's inquiries received by Phone, Chat, Cases and Face to Face in our different country's locations, about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the inquiries in a reasonable time frame.Prepare and maintain HR files and Employee's documentation.Ensure adherence and compliance with global and local processes and regulations.Guide and train employees and managers in our HR tools and systems and service delivery model.Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, job moves, exit, etc.Collect and work with the feedback from our Maersk's employees and HR colleagues.Maintain and suggest improvements to the knowledge content in the HR portal to increase and guarantee a self-service experience.Support other HR teams with administrative tasks when needed.Participate in deployment of projects.Suggest improvements also to our current processes and services. What are we looking for? Saying that you should be service-minded is an understatement: we need you to be passionate about delivering great employee experience! You have a lot of patience, empathy, and drive to take care of every employee's query.
As for the skillset and experience, we are looking for:
Experience in HR and knowledge of local labor law/HR practices for Brazil.Workday experience is a plus.Employee centricity.Great collaboration and partnership.Empathic listener and excellent written and verbal communication skills.Good planning and structuring of work.Solution-oriented, focusing on quality and improvements.Agility and ability to work in a fast-paced and changing environment.Fluent Portuguese.Advanced English.At Maersk we value the diversity of our talents and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and to see it as a true source of strength for building high-performance teams.
About us A.P. Moller-Maersk is an integrated container logistics company that works to connect and simplify our customers' supply chains. As a global leader in transportation services, we operate in 130 countries and employ about 70,000 people.
With an offer of end-to-end products and digital services, continuous customer engagement and a superior end-to-end delivery network, we enable our customers to trade and grow by transporting goods anywhere in the world. Learn more about us: https://www.maersk.com
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing ****** .
Additional info Ref. R105814
A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
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