Data Analyst

DUTIES AND RESPONSIBILITIES: Responsible for leading our data analysis efforts, uncovering insights, and providing actionable recommendations to drive strategic decision-makingLead the development and implementation of data analysis strategies to support business objectivesConduct in-depth analysis of large datasets, identifying trends, patterns, and correlationsCollaborate with cross-functional teams to understand business requirements and translate them into analytical solutions; including, but not limited to Operations, Marketing, Customer Care and IT teamsDesign and implement data models, dashboards, and reports to visualize key performance indicators and business metricsConduct thorough business case studies to evaluate market trends, competitor analysis, and potential opportunities, with a bias for strong ROI and profitabilityUtilize statistical techniques and predictive modelling to forecast future business outcomes and mitigate risksInterpret complex data and present findings to senior management in a clear and concise mannerStay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniquesDrive continuous improvement initiatives to enhance data quality, accuracy, and accessibility across the organizationProvide leadership and mentorship to team members, fostering a culture of innovation, collaboration, and excellenceREQUIREMENTS: Bachelor's degree in Business Administration, Statistics, Mathematics, Computer Science, or related fieldProven experience (3+ years) in business intelligence, data analysis, or related roles within the QSR or FMCG/Retail industriesProficient with key MS Office applications (MS Teams, Excel, PowerPoint, etc.)Experience with business intelligence tools such as Tableau, Power BI, or Qlik for data visualizationExperience with retail POS systems such as Micros and Gaap will be highly advantageous.Firm grasp on business modelling and building business case scenariosMust be based in Durban, or willing to relocatePosition is office-based
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