Cx Specialist

We're on the hunt for a CX Specialist to dive deep into the pulse of our dynamic user base, deciphering their desires, and not just meet but surpass their expectations. Be the driving force steering the entire business towards a tech-infused future, ensuring every team is not just aligned but driven to deliver on our brand strategy. Your mission: Craft a seamless brand experience that resonates across every digital touchpoint. If you're a tech-savvy trailblazer ready to redefine customer-centricity, this is your chance to shape the future of our brand experience!
If you have the following criteria:
Completed a 3 year degree6 years experience within a customer experience environment, 4 of which are in a senior leadership role
Understand and leverage data and convert this into actionable insightsSharing key data insights & trends that impact our customer experiences & brand perceptionsInterpreting and leveraging data insights to constantly enhance customer experiences and influence change within the businessReview customer communications from all channels to ensure a consistent (wow!) brand narrativeWe want to hear from you, click here to apply!

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