POSITION SCOPE & KEY RESPONSIBILITIES Reporting to Workplace Global Technical Leader. The Modern Workplace Expert will: Creation of Design and execution of build, test and transition to operations of integrated digital workplace solutions to support a global population of 14k laptops & desktops across 40+ countries , 5k+ mobile devices and 100+ meeting roomsCollaboration with product managers / local Business Unit Director to implement their vision, aligned with product roadmaps and strategic goals. Resolution of digital workplace related incidents and service outages/degradations not resolved by L1 and L2. Act as the tier 3 technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers and update knowledge database Creation and maintenance of procedures and technical documentation (designs, security and compliance assessments, proof-of-concept studies, deployment guides, training materials & operational guides and procedures). Engineering and development of custom solutions with various tooling such as PowerShell and scripting. Operate Operating System deployment strategy using SCCM and Intune AutoPilot to implement both Imageless solution as well as hardware independent custom images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices. Work with Microsoft Intune/Autopilot environment including device enrolment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security specific focus on Mac and Mobile devices etc Manage endpoint profiles throughout the enterprise from design to deployment and steady state. REQUIRED SKILLS & PROFILE Experience 4 or more years' experience working with the IntuneHandled enterprise mobile device management platforms (Intune) Expert-level automation experience using PowerShell. Intune MDM - All scenarios of Android managementiOS and Mac management - Zero touch deployment using Intune/JAMFDesign and deployment of solutions with Microsoft SCCM and Intune. Fluent spoken and written English (Spanish, Portuguese or French is a plus) Technical Knowledge / Certifications: Mandatory : Microsoft Intune MDM – Android and iPhone
Mac Management with Intune or JAMF
Optional : Intune Reporting
Windows 11 Autopilot
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Benefícios que oferecemos (Sao Paulo, BRA): ????? Flexibilidade: Horário Flexível e modelo híbrido de trabalho (2x/semana no escritório de Pinheiros/SP);?? Alimentação: Ticket Super Flex. Aceito em mais de 455 mil estabelecimentos pelo país;??Saúde: Plataforma Viva Melhor com diversas inciativas de saúde e qualidade de vida, além de plano de saúde (Amil 700) e odontológico, seguro de vida, Gympass, Ticket Saúde (por adesão), e muito mais;?? Auxílio Home-office;?? Acesso ilimitado à plataforma de cursos Udemy;????? Programa Conte Comigo (assistência psicológica, social, financeira ou jurídica);??Educação: uma plataforma exclusiva aos colaboradores da Edenred para desenvolvimento profissional e pessoal, além de vários descontos em universidades por meio da parceria com a Edupass;????? Plataforma exclusiva para o desenvolvimento de idiomas (Speex) e também acesso à Plataforma Udemy para cursos diversos.?? Incentivos: participação nos lucros da empresa e Previdência Privada;?? Bem-estar no escritório: ambientes de descompressão, bicicletário, day off de aniversário, espaço saúde, happy hour.
