Business Operations Analyst, RBS Retail EfficiencyThe Retail Business Services group is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The programs handled by this group have a direct impact on customer buying decisions and online user experience.
RBS has a new program to scale vendor management worldwide and is looking for dynamic and talented associates to participate in the implementation of the program in Brazil. The Associates will be responsible for developing business relationship with vendors and providing operational support to both vendors and vendor managers .
This position is a Business Operations Analyst in Deals and Promotion team and the primary responsibilities to leverages deals as strategic tools to enhance customer experience, emphasizing the importance of serendipity in shopping. By actively incorporating customer feedback, Amazon ensures its deals maintain a high standard, fostering trust and loyalty. Deals are not merely about discounts but include exclusive or new items at compelling prices, creating a sense of scarcity and immediacy. This approach is integral to Amazon's brand, aimed at driving long-term value and encouraging diverse purchasing behaviors. With a global perspective, Amazon strives for a consistent deals experience across all regions, recognizing the universal desire among customers for great value, thereby ensuring a broad selection of deals to cater to varied preferences.
Core Responsibilities
- Work with the vendors to ensure they are operating efficiently on our tools;
- Must be able to effectively drive operational metrics, meet the SLAs and exceed ambitious business goals by engaging with vendors and internal business and operations partners in BR
- Suggest process improvements and assist internal partners to drive them to completion (Kaizens projects);
- Execute tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers.
We are open to hiring candidates to work out of one of the following locations:
Sao Paulo, SP, BRA
BASIC QUALIFICATIONS- Bachelor's degree
- Experience with Microsoft Office products and applications
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