.IT Business AnalystQualificationsLocation : (Hybrid) he must go 3 times per week to the office in SPEssential Qualifications: English 80% mandatoryBachelor's Degree in Management Information Systems, Computer Science, Business, relevant business field preferredExperience with Goverment InvoicingExperience with SIPIntegrations ExperienceProcurament Suppliers BillingEngagement with clientsto work under high demand in less time3+ years business analysis experienceExperience within an IT focussed roleExperience with Waterfall, Hybrid, and Agile methodologiesExperience with the software delivery lifecycleProven success in improving the customer experienceExperience working within a matrix structureExperience working remotely with globally scattered users and teamsExperience influencing others with limited/no direct authorityTechnical and Application KnowledgeExperience of a CRM [example: Siebel, Salesforce] and SAPUnderstanding of EDI and API conceptsUnderstanding of Web, Mobile, and IoT conceptsPositionTo understand business requirements and processes and identify business technology and/or process & information opportunities, working with business and IT managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budgets.Measures : The Key Performance Indicators for this role are driven by the business' operational goals, and related IT business-aligned goals, and cover the following categories of performance:Metrics and KPI's related to the effectiveness of the role (OP)Alignment of IT programs and business strategic goalsQuality of output (measured by customer and user satisfaction)Quality of solutions proposed by the team (measured by success of solutions proposed)Key Tasks and accountabilitiesElicits, analyses, and documents requirements (business, functional, and non-functional)Works with key stakeholders to prioritize requirements most beneficial to the businessEnsures compliance with Global IT strategies, enterprise architecture, and best practices as well as all relevant local/regional/global governmental regulationsReinforce the project goals and objectives to prevent scope creep/gold platingRecommends solution options which directly impact the success of a project or initiativeEffectively communicates with business stakeholders, project managers, product owners, systems analysts, developers, and quality assurance analysts to ensure requirements are clearly stated, buildable, and testableOversees the successful completion of User Acceptance Testing, tracking testing progress and defect resolutionChallenges/Problem Solving :Working with multiple geographies to deliver projects and productsRapidly absorbing new technical or business information and applying it effectivelyNegotiating users to change behaviour, adopting new tools and processesNavigating IT capabilities and constraints whilst working to meet the business needsImplementation of communications strategy
