After Sales Engineer

Your main missions will be: -Ensure technical monitoring of the offering, report actions and updates to dealers and users of our guidance solutions. -Compile data, feed databases and ensure the development of our clients and partners. -Conduct training sessions, shows or open days and ensure the update of technical and documentary materials. Your detailed missions will be: -Resolve queries from dealers regarding product installation, use, calibration and operation through telephone or written contact and/or remote or on-site assistance. -Sort out common customer problems and report these to the R&D team for analysis and resolution. -Collect feedback on product usage settings and new market demands for continuous improvement. -Enrich and ensure updates to different technical supports and user manuals, installation instructions, ensure FAQs or chat follow-ups. -Provide product training to dealers. -Assist the R&D SVEA team in conducting field tests of new products or features. Requirements: -Experience of 2 years in agriculture or livestock industry would be appreciated. -Regular travel in national is necessary. -Good communicator and open-minded. -Professional proficiency in English is preferred to ensure exchanges with members from HQ. -This role could offer flexible location.